Exchanges

At UNBOUND, we want you to love your purchase. If for any reason you're not completely satisfied with your order, we offer exchanges on items that are unworn, undamaged, and in their original packaging.

How to Exchange:

  1. Ensure the item is unworn and in its original condition.
  2. Contact us within 14 days of receiving your order to request an exchange.
  3. Once your exchange is approved, you'll receive instructions on how to send the item back to us. Shipping costs for returns are the responsibility of the customer, unless the item is faulty.

Replacement Timeline:
Please note that exchanges may take up to 14 days to be processed and delivered. We’ll keep you updated throughout the process, and your new item will be shipped as soon as the exchange is confirmed.

If you have any questions or need assistance with your exchange, don’t hesitate to reach out to our customer support team. We’re here to help!

Thank you for choosing UNBOUND—we appreciate your support and are committed to ensuring you’re completely satisfied with your purchase.